• Immediate Exclusions: Due to fraud risks and health specifications, we accept zero change-of-mind returns on unsealed personal care items, customized tech arrays, opened physical software, or delivered digital vouchers.
• Digital License Keys: Once a software license key, activation token, or online course code is delivered or emailed, it is strictly non-returnable.
• Defective Key Exception: If a software license key or online course link is demonstrably defective or non-functional from the origin provider, you must report it within 6 months of purchase to receive an authorized technical replacement or store account credit.

7-Day Reporting Limit: If your technology hardware arrives physically broken, damaged, or missing vital accessory items from the distribution line, you must notify us within 7 days of delivery to secure free collection and immediate component repair/replacement.

Bundle Deals: For custom bundle configurations built by you on our site, you may return single individual items for a proportional, optimized account credit.

Pre-Packed Bundles: If the bundle was pre-assembled by the manufacturer as a unified SKU unit, the return will only be processed if you return all component items together.

Official Stock Backing: Because QuickStore strictly circumvents risky grey market channels, hardware or software issues occurring after the cooling-off window are covered by a full manufacturer-backed local warranty.

Claim Redirection: Defective claims on designated brands (such as Xbox, PlayStation, or enterprise equipment) are routed straight through the official manufacturer's South African service centers for rapid local support and diagnostic repair.